Follow up to the council tax scandal
Hello all and thank you to everyone who left all the great feedback and lovely comments.
In response to many comment’s including a full set of new developments over the past months i feel compelled to share the findings with you the world.
As with everything i say in my blogs i always meet my words and this time is no exception. In fact this follow up post has something of a treat for you all.
Following my post on UK council TAX scandal corruption I had mentioned contacting your local constituent well I did. That being Nicky Morgan, nice enough lady well i linked her to my post which she had read and gave me a written reply by mail.
This i would like to share with the world, i have blanked out personal info and uploaded as so all can read the letter.
Some very interesting points and small technicality corrections on my post. yes it might make you giggle.
For the case Nicky responds to she consulted the deputy director at charnwood borough council called David Platts. I am releasing this info not in a slanderous manor at all, it is just for completeness.
The following was pulled out and quoted from the previous post
In the event of failure to pay council TAX twice, the individual in question is summoned to court and required to pay £62.50 for court costs.
She admits this is the case and goes on to say that it may only take one payment before a summons is issued. This again proves that the system is broken in that the so called reminder notices sent are enough to be considered a defaulted payment. It is correctly said that the reminder notice is then sent approximately 14 days after the supposed payment was missed. In reality even if you paid it late the notice will still arrive. When a person tries to speak to the department all they tend to get is, the computer automatically issues the notice etc and you don’t have a leg to stand on. Seriously if you cant get the software developers to make the system work for human beings then you need to find a developer that can. Were not robots, were human beings, meaning were alive and actually understand the word maybe, sort of, kind of not just yes or no, on or off.
I am assured that the policy for the first bill is just a bill and only after 14 days is the notice sent. Well now there is a thing you see the council and there minions are not perfect. What i mean is they make mistakes them selves, there staff make miscalculations whatever the situation, the computer sometimes fails as mentioned above it does not take into consideration all possible variables, misfortunate events and so on. At which point you the average Jo public have no idea in many cases how this all works or even how to sort it. In many cases you just pay it to shut them up and get them off your back.
No where in the letter I got in response to my post from Nicky Morgan does it mention or address isues like this. How many times in the past 20 years ++ has a person paid these costs unfairly because they either could not handle the stress or had no idea how to.
Nowhere in the document does it also mention that it is illegal or legal for the arrogant members of staff in the department who are 100% dismissive and blame the computer system “Its the computer and that’s the way it is”.
As i mentioned in my original post I go on to say how if someone is paying there council TAX can be summoned. If someone is very hard up, that means struggling with there finances and was unable to pay on the exact date but pays it later in the month he would still get a summons. The unfair treatment of this is not addressed in the corresponding letter of response. Cleverly avoiding the main issues i would say there Nicky! good one.
It gets better as the letter goes on to speak about:
There is a discrepancy regarding the payment date being set as the first of each month. If people recieve there salary at the end of the month, funds take 3 days to clear, in which time they may already be late to pay there council TAX and face paying an extra £62.50(summons cost)
Once again the political correctness of cleverly worded paragraph follows explaining how they calculate the financial year. Stating that plans run from the 1st April to the 1st January and only by direct debit does the council allow further payment date options to be the 3rd and 25th of every month, with 14 days prior to the payment date, you are to be issued with a notice that payment is due on this date(generally 14 days of the date of letter). Basically your life means nothing, diddle squat, finito, worthless to them, just pay on that date that’s the way our system works. That’s our rules and you will abide by our rules, there is no highway just our way.
Now about the court hearing. There seems to be a slight discrepancy about this, something that i think central government would like to look into. I wont release recorded telephone calls incriminating the person(individual) in this area but it is a concern that i personally don’t think will be dealt with. It is the scaremongering, the threatening behaviour . You must at all costs not allow them to get to you in this way.
I spoke about them not letting you in to put your case forward to the judge and as mentioned above the staff attitude from the enforcement department is disgusting to say the least. If you actually get a smile out of them you have done well. The phone call i mentioned regarding this actually records not a singular member of staff but more than one on different occasions clearly stating that in there belief it is pointless even going to court as you wont be allowed to enter the court room, so pay the summons cost(outstanding balance) in full before the court hearing and we shall remove it from the court. Note the remove from the court but not removal of summons costs. follow this up by:
“But if i am to pay £62.50 i want to get what i pay for and want my hearing before the court, I shall take my picnic basket and the kids, be a nice day out don’t you think? Bargain for £62.50. Do they have a kettle for the instant pot noodle.”
That sounds just like a hustle would you not say, direct from the council departments enforcement staff. I mean this in a non sexist way but all these so called officers were female. All the contacts with a male officer were not met with this ferocity or tack and deserves nothing more than the type of response I have given above.
- Bellow are the high resolution scanned images of the letter i received.
The bellow as before in my post if followed and strongly fought you will win.
Make sure you follow the additional steps listed bellow, all chargeable if asked to do something further:
- Follow there complaints procedure and exhaust it completely to the point nothing further can be done to resolve the situation.
- File the complaint that had not been resolved by the local authority to the local government ombudsmen along with the complaint response correspondence you got from the above complaint procedure.
- File the further complaint if both the above failed to the government ombudsmen with all the above correspondence and so on. Find further information on this here. Dont forget togoogle search too
- Invoice the council for all your time, charges etc. Do everything possible to get paid and then pay of there charges. Take the excess money you have earned from the above and give it to charity or a random homeless person on the street. At least by him a bottle of booze with some of it, share it out etc. Now that’s public money well spent lol just kidding.
- Further note to this would be to also contact your elected constituent and keep mailing them all the outcomes, concerns complaints views you have crucial improvements and actions your taking as when corruption like this happens it really does no good for there image or respectability.